How we work

We understand the each project is a financial and emotional investment and do everything we can to ensure it's smooth-running, and enjoyable for our clients. The process is an ongoing discussion between between us, and we welcome each client’s involvement, incorporating their ideas to ensure that their project is specially tailored to meet their needs.

Clair meets every client in person and coordinates each project herself with the back up of her team, to ensure that the final outcome fulfils expectations, and of course, finishes on time and within budget.

Design and full service

We can create designs for your spaces which can stand alone, or form the foundations of a full interior design service for the refurbishment that follows, coordinating your project and sourcing the furniture and accessories. We can provide 2D furniture layouts, room elevations, 3D perspective drawings, electrical and lighting plans, colour schemes, samples, and mood boards. Our design services are listed in more detail here.

An initial hour’s consultation is charged at a fixed rate of £75 plus VAT, which is deductible against the design fee when we are appointed to work on your project.

We have also introduced a virtual interior design service.

Thanks for making the office such a great environment. You have really captured the vision and brief.”
Daniel Gillborn, Head of Commercial Operations. Bath

Proctor + Stevenson is an award winning international brand, marketing and digital communications company. For us undertaking a complete office refurbishment is no small task, particularly when you are taking a tired 1920s industrial unit, try to breathe new life into it whilst ensuring the costs are under control. Keeping the balance between 21st century needs and retaining the character and distinctiveness of its industrial past, is a careful balance of practicality, design and taste. It is not only about creating a wonderful space that people want to work and play in, but is also a manifestation of our brand.

“We asked Clair to help us with our vision. Her understanding of space, materials and the practicalities of everyday usage were vital to us. Added to that her excellent design sense added significantly to the design atmosphere of the building. Her instincts and ideas have helped deliver a building that everyone loves to be in, and everyone loves to visit. Without doubt it has transformed our company and the desire of people to work with us.”
Roger Proctor, Proctor + Stevenson. Bristol office refurbishment and fit out

Thanks so much for your help. Having a coherent plan has really made a difference and you have just got on with the job, making life much easier. You’ve been great to work with.”
Sarah Robertson, Colston Hall. Interior design and refurbishment project

Thank you very much for your interior design work for the games room, the children are both very pleased and it has been a delight working with you.”
Maria Heffer. Residential design and sourcing project

Clair created a very attractive and appealing show home, her attention to detail was excellent and through her design choice demonstrated she clearly understood our target market. She’s professional and personable, and delivered to brief, on budget, and on time.”
Rory Harpur, Crestmore Homes Ltd. Show home design and delivery

Clair did an amazing job in giving new life to my garden maisonette in Bath. The result added significant value to the property. Not only was the design outstanding, but she was also able to offer some wonderful practical solutions to improve my living space. She is hard-working and very pleasant to work with.”
Aileen Anderson. Bath

I am absolutely delighted with my drawing room redesign and refurbishment. Clair had wonderful vision and came up with an elegant design that transformed the room, incorporating the furniture and ornaments I wanted to keep and cleverly mixing them with new pieces. From providing the beautiful parquet flooring and rug, lighting, furniture, curtains and even a new marble mantlepiece, she ran the project from start to finish which made it such an easy process. We are starting on the next project as soon as we can!”
Suzanne Helyar. Bath house drawing room

Our stay at the Edge was amazing. Nothing could prepare us for how beautiful this place is. It completely exceeded all of our expectations and we enjoyed every moment. The fit-out and decor of the entire house is exceptional.”
L Kamen. Ski home visitor

The biggest bonus of using Clair’s services was the time saved from her sourcing, ordering and arranging all the flat's work. Everything was done swiftly and efficiently and the results look great!”
Diane Lee. Bath

Working with Clair on two recent Bath projects has been a delight! One of Clair’s key skills is working closely both to the client brief and importantly, the budget. Our two highly successful projects were quite different, interior design for a student flat and a full refurbishment (including new kitchen and bathroom) of a bijoux holiday let house. Both projects exhibited the same traits – fantastic attention to detail, excellent client liaison, and an exciting element of surprise through a deft ability to source furnishings and specify design interiors with flair and style.”
Penny Cracknell. Residential refurbishment and boutique holiday let projects

We would never have had the time or inspiration to have created an office environment that so effectively served our employees’ needs without Clair’s help.”
Jonathan Legge, Finance Director, TRA. Bath

We had an enormous project on our hands which initially felt very overwhelming. Clair did a wonderful job of breaking it down so that it was a manageable and enjoyable experience.”
Claire & Matt Cochrane. Contemporary 4-bedroom family home

Clair was fantastic - she was friendly and easy to chat to, and guided us through the many decisions we needed to make for our house with patience!”
Claire & Matt Cochrane. Contemporary 4-bedroom family home

I remember your enthusiasm and commitment to helping our business, and the time you took to understand Squeeze and just what we needed. You were fantastic to work with.”
Angie Faulkner, co-owner, Squeeze Juice Bar. Bath

Clair’s rare combination of artistic flair and business acumen was a key part of our successful downsize from a large period house to a smaller, high-spec home.”
Pam McGain, Staff Consultant. Wiltshire

I am hugely enjoying the flat. You’ve done a brilliant job and I hope I can use your services again.”
Scott Fitzgerald. City centre flat design and refurbishment

We can’t believe this is our house. And the shelves in the dining room look incredible. We’re so happy!”
Jude Hollingsworth. Bath

It was a real pleasure working with Clair. She came up with lots of great ideas and was very good at understanding what would work for us. We were really pleased with the results.”
Louise Neill. Bathwick

Clair tapped into our taste very quickly and helped us to choose some beautiful colours, carpets and furniture for our house. We really love it and know that we can always call her for any extra advice should we need it.”
Claire & Matt Cochrane. Contemporary 4-bedroom family home